BongoPay is a payment technology platform, not a bank, legal advisor, tax advisor, or government identity authority.
Platform policies are drafted with reference to Tanzanian legal frameworks including the Personal Data Protection Act, 2022, Electronic Transactions Act, 2015, Cybercrimes Act, 2015, and Fair Competition Act, 2003/Cap. 285 consumer protection principles
This page is general information, not legal advice. Merchants remain responsible for their own licenses, taxes, customer promises, refunds, disputes, and product legality
BongoPay may update policies as laws, regulator expectations, payment partner rules, or risk controls change
Customers should contact the merchant first for product or service delivery issues, while BongoPay may assist with payment traceability where possible